Privacy Policy

This privacy policy (“Policy”) describes how We or Us collects, protects and uses the personally identifiable information (“Personal Information”) you (“User”, “you” or “your”) may provide on the website and any of its products or services (collectively, “Website” or “Services”). It also explains your rights regarding your personal data and how you can access, update, or request changes to this information. This Policy applies only to our website and services and does not extend to third-party companies or individuals that we do not own, control, or manage.

Collection of personal information

We may collect personal information that you voluntarily provide when filling out forms on our website, such as your name, contact details, medical information related to treatments, and any photos shared for consultation purposes. You may choose not to provide certain information, but doing so may limit your ability to access some features or services. If you are unsure about what information is required, you are welcome to contact us.

Collection of non-personal information

In addition to personal information, we automatically collect certain non-personal data when you visit our website. This may include your IP address, browser type, device information, operating system, language preferences, pages visited, time spent on the website, and other usage statistics. This data helps us better understand user behavior and improve our services.

Use and processing of collected information

We use the information we collect to personalize your experience, improve our website, respond to your inquiries, provide consultation and treatment services, and communicate important updates. In some cases, we may also use your information to comply with legal obligations or protect our legitimate interests. We process your personal data only when there is a valid legal basis, such as your consent, the necessity to fulfill a contract, or compliance with legal requirements.

Your personal information is not sold or rented to third parties. However, it may be shared with medical professionals involved in your treatment, trusted service providers who assist in operating our website and services, or legal authorities when required by law. All such parties are expected to handle your data securely and responsibly.

Information transfer and storage

Depending on your location, your data may be transferred to and stored in a country different from your own. In such cases, we take appropriate measures to ensure that your information is protected in accordance with applicable data protection laws.

The rights of users

You have the right to access your personal data, request corrections or updates, withdraw your consent, object to certain types of processing, request the restriction of processing, or request the deletion of your data under applicable conditions. You may also request to receive your data in a structured and commonly used format. To exercise any of these rights, you may contact us at any time.

Privacy of children

We do not knowingly collect personal information from children under the age of 13. If you believe that a child has provided personal data through our website, please contact us so we can take appropriate action. Users must meet the legal age requirements in their country to consent to data processing.

Cookies

Our website may use "cookies" and similar technologies to enhance your browsing experience, analyze website performance, and deliver relevant content. You can manage or disable cookies through your browser settings.

Information security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data breach

In the event of a data breach, we will take appropriate steps to investigate the issue and notify affected users when necessary, in accordance with applicable laws.

Legal disclosure

We may disclose your information if required by law or when necessary to protect our rights, ensure user safety, investigate fraud, or respond to legal requests. In the case of a business transfer such as a merger or acquisition, user data may be included as part of the transferred assets.

Changes and amendments

This Privacy Policy may be updated from time to time. Any changes will be posted on this page, and continued use of our website indicates your acceptance of those changes.

Acceptance of this policy

By using our website and services, you acknowledge that you have read and agreed to this Privacy Policy. If you do not agree with its terms, you should not use our services.

Contacting us

If you have any questions regarding this Policy, please contact us.